An integrated system of people, process and technology ensures operational efficiency and that your employees can communicate with confidence!
Best-in-Class Service Solutions
NetVersant offers over a decade of experience in delivering service excellence on a national basis for Avaya, Nortel and ShoreTel systems. Our commitment to our clients is to offer flexible service solutions that are not one-size fits all. We build our service solutions to fit the needs of your business.
- Monitoring Only - a 24x7 monitoring service that remotely watches for, receives and clears alarms - usually before you know it.
- Switch Only - Monitoring plus coverage of core switch components. Including on-site dispatch, advanced reporting, preferred MAC rates and a dedicated Account Manager.
- Comprehensive Coverage - Complete system coverage. Including monitoring, on-site dispatch, advanced reporting, applications coverage, preferred MAC rates and a dedicated Account Manager.
- NetFlex Coverage - Customized service solutions designed specifically for your business. No one-size fits all...just what you need for your business.
- Maintenance Plus - Add on third party applications, dedicated on-site technicians, carrier management services, technical support hotline, telecom expense management and more...
Why Clients Choose our Service Solutions:
We clear most alarms for clients without them even knowing that there was an incident. From our service professionals in our 24x7 Service Center to our certified engineers in our NOC to our on-site experienced technicians, we focus on optimizing system uptime and improving the client experience. We offer our clients:
- Cost effective service solutions
- A best-in-class Network Operations Center
- Experienced and certified service professionals
- Outstanding service quality that allows clients to focus on their core business
To learn how we can inspire your business, contact us or call 800-540-2739
