A COMPLETE RANGE OF SOLUTIONS
Telephony Services
New systems
System upgrades
CRM
Voice over IP (VoIP)
Unified messaging
Installation, Maintenance and Support includes a range of options designed to meet the varying needs of NetVersant’s customers. Importantly, NetVersant stands ready to handle customer requests on a 24/7/365 basis.
Responsiveness to immediate and scheduled service needs
Remote programming and maintenance
On-site support
Around-the-clock remote monitoring
Help desk/technical support
End-user training
Service teams across the nation
Guardian components in our maintenance offering allow for remote backup of PBX systems and database layout, and copies of programming
Design and Integration are services in high demand, and NetVersant seeks to achieve peak performance and reliability in every customer solution.
Network assessment and auditing identify specific risks, followed by recommended cost-effective changes
Complete solution design and engineering
Installation, training and support
Project management
Documentation packages
Professional Services are provided by NetVersant’s impressive group of highly skilled and experienced team members.
Project management
CRM
Technology planning and/or implementation
Resolution and/or escalation of project issues
Network Services, provided in conjunction with public network provider services, are designed to maximize customer efficiency.
Network management consulting services
Recommendations and alternatives for installing the most effective and efficient carrier products
Coordination and placement of orders for local and long distance needs
Traffic studies