A COMPLETE RANGE OF SOLUTIONS

TELEPHONY SERVICES


New systems


System upgrades


CRM


Voice over IP (VoIP)


Unified messaging

INSTALLATION, MAINTENANCE AND SUPPORT includes a range of options designed to meet the varying needs of NetVersant’s customers. Importantly, NetVersant stands ready to handle customer requests on a 24/7/365 basis.


Responsiveness to immediate and scheduled service needs


Remote programming and maintenance


On-site support


Around-the-clock remote monitoring


Help desk/technical support


End-user training


Service teams across the nation


Guardian components in our maintenance offering allow for remote backup of PBX systems and database layout, and copies of programming

DESIGN AND INTEGRATION are services in high demand, and NetVersant seeks to achieve peak performance and reliability in every customer solution.


Network assessment and auditing identify specific risks, followed by recommended cost-effective changes


Complete solution design and engineering


Installation, training and support


Project management


Documentation packages

PROFESSIONAL SERVICES are provided by NetVersant’s impressive group of highly skilled and experienced team members.


Project management


CRM


Technology planning and/or implementation


Resolution and/or escalation of project issues

NETWORK SERVICES, provided in conjunction with public network provider services, are designed to maximize customer efficiency.


Network management consulting services


Recommendations and alternatives for installing the most effective and efficient carrier products


Coordination and placement of orders for local and long distance needs


Traffic studies