NetCaaSTM

Features

Packages

Devices

Features

Call Management

  • Call Forward (Always, Busy, Do Not Disturb, No Answer)
  • Call Transfer (Blind, Supervised, Speed Dial)
  • Call Waiting
  • Caller ID Internal & External
  • Direct Inward/Outward Dialing
  • Reminder Ring
  • Selective Call Rejection
  • Class of Service Restriction
  • DTMF Digit Transmission

Team Collaboration & Communication

  • Ad Hoc Conferencing
  • Personal Agency Web Portal
  • Web RTC Client
  • Advanced Screening (Find me/ Follow me)
  • Shared Line Appearance
  • File Transfer
  • Instant Messaging
  • Presence
  • Unified Messaging
  • Video Conferencing
  • Whiteboard Sharing
  • Message Alerts

Phone Service, Devices, & Mobility

  • Caller ID Name/Number
  • Nteract Desktop Client for iPhone, iPad, Android
  • VoIP Desk Phones
  • Conference Stations

Receptionist

  • Assistant Console
  • Auto Hold-Receptionist
  • Bust Lamp Field
  • Call Park Retrieval

Advanced Call Management

  • Call Park to Direct Number
  • Call Pickup (Directed, Group, Targeted)
  • Call Return
  • Call Screening- Call Type
  • Call Trace
  • Configurable Calling Line ID
  • Deny All Calls
  • Do Not Disturb

Voicemail & Greetings

  • Voicemail
  • Visual Voicemail
  • Voicemail-to-email
  • Greetings

Facsimile

  • Fax Pass-Through (T.38)
  • Cloud Fax

Keep existing endpoints

With NetCaaS™ users are able to keep most of their existing end-points. The solution can revive old system users by moving them into the cloud. This helps companies minimize capital expenditures by providing an option that allows the phones to be upgraded on an as-needed basis. Phones stay the same, with the added benefit of Unified Communications in the cloud. For a complete list of supported devices, please click here.

PBX moves to the cloud

For cost-focused and security-minded businesses, cloud-based telephony is the future. The cloud provides the security of redundant data centers with cost-efficiency. Bulky server rooms can now become a thing of the past. With NetCaaS™, users enjoy security, reliability, and efficiency in the cloud.

Collaborative work environment

Unified Communications is more than just a deskphone, it’s a collaborative work environment. Employees can talk, chat, email, or check voicemail from any device, using a unique user profile. Because the devices are unified across the platform, this means a call made to the office phone can be answered on a smartphone without even forwarding the phone or using a find-me/follow-me service. The same principle occurs when placing a call. In other words, employees can four-digit-dial from a smartphone via the Nteract App and still have the caller ID appearance of being in the office. This creates a collaborative work environment for the successful, on-the-go employee.

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