|
NETVERSANT’S ASSURANCE PROCESS
NetVersant installs, tests and certifies products to ensure that they operate at their designed capabilities. The end result of our quality assurance process is 100% performance and the peak efficiency and reliability of your single- and multiple-location systems.
|
|
Business Analysis. NetVersant performs technology audits and site surveys to review a customer’s key business and process information flows. These reviews produce a needs analysis that addresses both immediate network requirements as well as longer-term planning strategies.
|
|
|
Planning and Design. We assist customers with product selection decisions, project planning and budgeting to identify needs-specific and cost- beneficial solutions.
|
|
|
Implementation. Once designed, NetVersant provides project management expertise and performs the installation, configuration, testing and implementation of the customer network. This encompasses scheduling of the project team, purchasing and scheduling the technology equipment, staging, handling documentation, training the customer’s IT personnel and confirming the standards and quality of the completed project.
|
|
|
Maintenance and Support. NetVersant’s full range of ongoing network maintenance, monitoring and management services includes proactive maintenance programs, vendor certified warranty services, co-location technical support and optimization reviews. We also provide ongoing support for MACs, technical help desk/response centers and dedicated on-site technical personnel.
|
|
|
