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NETVERSANT’S ASSURANCE PROCESS
NetVersant installs, tests and certifies
products to ensure that they operate at their designed capabilities.
The end result of our quality assurance process is 100% performance
and the peak efficiency and reliability of your single- and multiple-location
systems.
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Business Analysis.
NetVersant performs technology audits and site surveys to
review a customer’s key business and process information
flows. These reviews produce a needs analysis that addresses
both immediate network requirements as well as longer-term
planning strategies.
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Planning and Design.
We assist customers with product selection decisions, project
planning and budgeting to identify needs-specific and cost-
beneficial solutions.
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Implementation.
Once designed, NetVersant provides project management expertise
and performs the installation, configuration, testing and
implementation of the customer network. This encompasses
scheduling of the project team, purchasing and scheduling
the technology equipment, staging, handling documentation,
training the customer’s IT personnel and confirming
the standards and quality of the completed project.
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Maintenance and Support.
NetVersant’s full range of ongoing network maintenance,
monitoring and management services includes proactive maintenance
programs, vendor certified warranty services, co-location
technical support and optimization reviews. We also provide
ongoing support for MACs, technical help desk/response centers
and dedicated on-site technical personnel.
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